I often see, when working with Spanish-speaking professionals in English, that people underestimate how much they actually understand. This usually happens when they are listening to something complex, especially when the topic is unfamiliar or the speaker is using a different communication style. They focus on what they missed, such as a word they did […]
Your questions reveal more than your confidence does Read More »
One thing I have observed working with international teams: company growth can create an unexpected problem. The more successful the company becomes, the harder it can be to protect the time needed for management language training. In smaller organisations, regular training sessions often fit naturally into the week, because people know each other’s schedules and
When growth makes learning harder Read More »
A listening problem, or a measurement problem? A senior IVD professional had just completed a listening exercise. I asked him to rate his understanding on a scale from one to ten. His answer came without hesitation: “About 30%.” At first glance, that sounds like a listening problem. But I wasn’t interested in the percentage itself.
What Does “30% Understanding” Actually Mean? Read More »
